Terms and Conditions

Welcome to Inferstrat Private Limited (“Inferstrat,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of our social media analytics and reporting services, including our website, applications, APIs, and related services (collectively, the “Services”).

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services. If you are using our Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

Inferstrat provides social media analytics, data transformation, and reporting tools that allow users to:

• • Import and analyze social media data from various platforms and third-party sources
  • Process and transform raw data into standardized formats
  • Generate visual reports and presentations based on the analyzed data
  • Create and use templates for consistent reporting
  • Export reports to various formats including Google Slides and Spreadsheets
  • Detect and filter spam content
  • Generate AI-powered insights and categorization of social media content

To use certain features of our Services, you may need to create an account. When you register, you agree to:

• • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Keep your password secure and confidential
  • Notify us immediately of any unauthorized access to your account
  • Be responsible for all activities that occur under your account

We reserve the right to disable your account if we determine that you have violated these Terms or if your account has been inactive for an extended period.

When using our Services, you agree not to:

• • Violate any applicable laws, regulations, or third-party rights
  • Use our Services for any illegal or unauthorized purpose
  • Upload or transmit any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable
  • Upload or transmit any material that contains viruses, trojan horses, worms, or any other harmful or destructive code
  • Interfere with or disrupt the integrity or performance of our Services
  • Attempt to gain unauthorized access to our Services, systems, or networks
  • Use automated means or processes to access or use our Services without our express permission
  • Reverse engineer, decompile, or disassemble any portion of our Services
  • Resell, lease, or otherwise commercially exploit our Services without our prior written consent
  • Create derivative works based on our Services or their content

You retain all rights to any data, information, or content you upload, import, or create through our Services (“Your Content”). By using our Services, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, and display Your Content solely for the purpose of providing and improving our Services.

You represent and warrant that you own or have the necessary rights to Your Content and that Your Content does not violate any third-party rights or applicable laws.

Our application uses Google API Services to access Google Spreadsheets and Google Presentations. By using these features, you agree to be bound by the Google Terms of Service. Our access is limited to files created by our application or explicitly opened by you through our application. You can revoke this access at any time through your Google Account settings.

We offer various subscription plans for our Services. The features, limitations, and pricing of each plan are described on our website. We reserve the right to modify our subscription plans, features, and pricing at any time, with notice to existing subscribers.

We may offer a free trial period for our Services. At the end of the trial period, your account will automatically convert to a paid subscription unless you cancel before the trial expires.

You agree to pay all fees associated with your subscription plan. Payments are non-refundable except as required by law or as expressly stated in these Terms. If your payment cannot be processed, we may suspend or terminate your access to the Services.

Subscriptions automatically renew at the end of each billing period unless you cancel before the renewal date. You can cancel your subscription at any time through your account settings or by contacting our customer support.

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY DEFECTS WILL BE CORRECTED.

WE MAKE NO WARRANTY REGARDING THE ACCURACY, RELIABILITY, TIMELINESS, OR COMPLETENESS OF ANY INFORMATION, CONTENT, OR RESULTS PROVIDED THROUGH THE SERVICES.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL INFERSTRAT, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

• • YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES;
  • ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICES;
  • ANY CONTENT OBTAINED FROM THE SERVICES; AND
  • UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT;

WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE.

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS EXCEED THE AMOUNT PAID BY YOU, IF ANY, FOR ACCESSING OR USING OUR SERVICES DURING THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE LIABILITY.

You agree to defend, indemnify, and hold harmless Inferstrat, its directors, employees, partners, agents, suppliers, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees) arising from:

• • Your use of and access to the Services;
  • Your violation of any term of these Terms;
  • Your violation of any third-party right, including without limitation any intellectual property right, privacy right, or publicity right; or
  • Any claim that Your Content caused damage to a third party.

This defense and indemnification obligation will survive these Terms and your use of the Services.