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Terms and Conditions

Last Updated: April 3, 2025

1. Introduction

Welcome to Inferstrat Private Limited (“Inferstrat,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of our social media analytics and reporting services, including our website, applications, APIs, and related services (collectively, the “Services”).

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services. If you are using our Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

2. Service Description

Inferstrat provides social media analytics, data transformation, and reporting tools that allow users to:

    • Import and analyze social media data from various platforms and third-party sources
    • Process and transform raw data into standardized formats
    • Generate visual reports and presentations based on the analyzed data
    • Create and use templates for consistent reporting
    • Export reports to various formats including Google Slides and Spreadsheets
    • Detect and filter spam content
    • Generate AI-powered insights and categorization of social media content

3. Account Registration and Security

To use certain features of our Services, you may need to create an account. When you register, you agree to:

    • Provide accurate, current, and complete information
    • Maintain and promptly update your account information
    • Keep your password secure and confidential
    • Notify us immediately of any unauthorized access to your account
    • Be responsible for all activities that occur under your account

We reserve the right to disable your account if we determine that you have violated these Terms or if your account has been inactive for an extended period.

4. User Obligations

When using our Services, you agree not to:

    • Violate any applicable laws, regulations, or third-party rights
    • Use our Services for any illegal or unauthorized purpose
    • Upload or transmit any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable
    • Upload or transmit any material that contains viruses, trojan horses, worms, or any other harmful or destructive code
    • Interfere with or disrupt the integrity or performance of our Services
    • Attempt to gain unauthorized access to our Services, systems, or networks
    • Use automated means or processes to access or use our Services without our express permission
    • Reverse engineer, decompile, or disassemble any portion of our Services
    • Resell, lease, or otherwise commercially exploit our Services without our prior written consent
    • Create derivative works based on our Services or their content

5. Intellectual Property Rights

5.1 Our Intellectual Property

The Services, including all content, features, functionality, software, algorithms, designs, and source code, are owned by Inferstrat or our licensors and are protected by copyright, trademark, patent, trade secret, and other intellectual property laws. These Terms do not grant you any right, title, or interest in the Services or our intellectual property.

5.2 Your Content

You retain all rights to any data, information, or content you upload, import, or create through our Services (“Your Content”). By using our Services, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, and display Your Content solely for the purpose of providing and improving our Services.

You represent and warrant that you own or have the necessary rights to Your Content and that Your Content does not violate any third-party rights or applicable laws.

6. Third-Party Services and Integrations

Our Services may integrate with or allow access to third-party services, such as Google Workspace, social media platforms, and analytics tools. Your use of these third-party services is subject to their respective terms and privacy policies. We are not responsible for the content, accuracy, policies, or practices of any third-party services.

6.1 Google API Services

Our application uses Google API Services to access Google Spreadsheets and Google Presentations. By using these features, you agree to be bound by the Google Terms of Service. Our access is limited to files created by our application or explicitly opened by you through our application. You can revoke this access at any time through your Google Account settings.

7. Subscription and Payments

7.1 Subscription Plans

We offer various subscription plans for our Services. The features, limitations, and pricing of each plan are described on our website. We reserve the right to modify our subscription plans, features, and pricing at any time, with notice to existing subscribers.

7.2 Free Trial

We may offer a free trial period for our Services. At the end of the trial period, your account will automatically convert to a paid subscription unless you cancel before the trial expires.

7.3 Payment Terms

You agree to pay all fees associated with your subscription plan. Payments are non-refundable except as required by law or as expressly stated in these Terms. If your payment cannot be processed, we may suspend or terminate your access to the Services.

7.4 Subscription Renewal and Cancellation

Subscriptions automatically renew at the end of each billing period unless you cancel before the renewal date. You can cancel your subscription at any time through your account settings or by contacting our customer support.

8. Disclaimer of Warranties

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY DEFECTS WILL BE CORRECTED.

WE MAKE NO WARRANTY REGARDING THE ACCURACY, RELIABILITY, TIMELINESS, OR COMPLETENESS OF ANY INFORMATION, CONTENT, OR RESULTS PROVIDED THROUGH THE SERVICES.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL INFERSTRAT, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

    • YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES;
    • ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICES;
    • ANY CONTENT OBTAINED FROM THE SERVICES; AND
    • UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT;

WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE.

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS EXCEED THE AMOUNT PAID BY YOU, IF ANY, FOR ACCESSING OR USING OUR SERVICES DURING THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE LIABILITY.

10. Indemnification

You agree to defend, indemnify, and hold harmless Inferstrat, its directors, employees, partners, agents, suppliers, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees) arising from:

    • Your use of and access to the Services;
    • Your violation of any term of these Terms;
    • Your violation of any third-party right, including without limitation any intellectual property right, privacy right, or publicity right; or
    • Any claim that Your Content caused damage to a third party.

This defense and indemnification obligation will survive these Terms and your use of the Services.

11. Term and Termination

These Terms remain in full force and effect while you use the Services. We may terminate or suspend your access to the Services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.

Upon termination, your right to use the Services will immediately cease. If you wish to terminate your account, you may simply discontinue using the Services or contact us to request account deletion.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

12. Modifications to the Services

We reserve the right to modify, suspend, or discontinue, temporarily or permanently, the Services or any part thereof, with or without notice. You agree that we shall not be liable to you or to any third party for any modification, suspension, or discontinuance of the Services.

13. Modifications to the Terms

We may revise these Terms from time to time. The most current version will always be posted on our website. If a revision, in our sole discretion, is material, we will notify you via email or through the Services. By continuing to access or use the Services after revisions become effective, you agree to be bound by the revised Terms. If you do not agree to the new Terms, please stop using the Services.

14. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.

Any dispute, controversy, or claim arising out of or relating to these Terms, including the validity, interpretation, breach, or termination thereof, shall be resolved by arbitration in accordance with the Arbitration and Conciliation Act, 1996 of India. The arbitration shall take place in [City, India], and shall be conducted in English by a single arbitrator appointed in accordance with the said Act.

The decision of the arbitrator shall be final and binding and may be entered in any court of competent jurisdiction. Each party shall bear its own costs of arbitration.

15. Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

16. Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. The waiver of any such right or provision will be effective only if in writing and signed by a duly authorized representative of Inferstrat.

17. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Inferstrat regarding your use of the Services and supersede all prior and contemporaneous agreements, proposals, or representations, written or oral, concerning the subject matter.

18. Contact Information

If you have any questions about these Terms, please contact us at:

Inferstrat Private Limited
620 Purbachal Road
Kolkata, West Bengal, India, 700078
Email: admin@inferstrat.com

We will respond to your request within a reasonable timeframe.